Paradise Inn Group
HR Manager (Hotel Experience)
Alexandria•Full-time
About the Job
Key Responsibilities:
Recruitment & Staffing:
- Manage end-to-end recruitment for hotel staff across all departments.
- Coordinate onboarding, orientation, and induction programs.
- Work closely with department heads to plan staffing needs.
Employee Relations:
- Act as a point of contact for employee concerns and conflict resolution.
- Promote a positive work environment aligned with hospitality service standards.
- Manage disciplinary actions, grievances, and investigations fairly and confidentially.
Training & Development:
- Develop and coordinate training programs for service excellence, compliance, and leadership.
- Support performance appraisals and employee development plans.
HR Administration & Compliance:
- Ensure compliance with labor laws, hotel policies, and internal procedures.
- Maintain accurate employee records, contracts, and HR documentation.
- Oversee attendance, leave management, and HR reporting.
Performance & Policy Management:
- Implement and monitor HR policies and procedures.
- Support management with performance management and succession planning.
- Advise leadership on HR best practices within the hospitality sector.
Payroll & Benefits (if applicable):
- Coordinate with finance/payroll teams to ensure accurate payroll processing.
- Administer employee benefits and compensation structures.
Qualifications & Experience:
- Bachelor’s degree in human resources, Business Administration, or related field.
- Minimum 3–5 years of HR experience, preferably in hotels or hospitality.
- Strong knowledge of labor laws and HR best practices.
- Experience managing a diverse, shift-based workforce.